Shoppers Drug Mart at 5050 Tecumseh Road East in Windsor, Ontario

Reviews about Shoppers Drug Mart

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  I had switch to their pharmacy due to it is closer to where I had moved. From day one they continued to forget to fill prescriptions I had called in especially if I had more then one to fill. I had one prescription which had been fully cover at the other pharmacy (which was a shoppers as well) that they told me I now had to pay half of the cost for. Normally I can understand that at times things do change with drug plans especially when your on disability like I am but it was the way they dealt with it.., I was left confused, completely humiliated and in tears with the way I was treated. I was talked to like I was dumb and told I should understand about some card (I still have no idea what this card is, and the card has nothing to do with disability) because I was on disability. The fact that I'm on disability was announced by the pharmacist in front of other shoppers which was completely humiliating and not something I'm remotely proud of or where I thought I'd be in my life. She then went on to announce that by them covering the rest of the medication cost was against the law and they weren't going to break the law for me. Not for one second did I demand they cover the med or break the law I just didn't understand how it was covered at one shoppers but not at the other. What was said may not seem horrible overall but it was the tone that was used and the fact it was discussed in front of other shoppers. I felt like she looked at me prejudged me as someone who shouldn't be disabled. If she only knew it took everything for me to get up and dressed and out the door that day. That only a few years ago I taken and held against my will by a man who abused me severely for a year and a half leaving me with overwhelming fear, anxiety and such severe PTSD that to this day I still have horrible nightmares that don't only happen at night but I still struggle with flashbacks every day. I work hard every day to get back to a somewhat normal life and trust me I work hard. Would she had treat me different if she knew this.. I guess I will never know because after this I switched back to my old pharmacy who has always treated me with respect, dignity and I have never felt judged in anyway. I normally never would leave a review like this because in some sense it feels like I'm showing my shame for others to see but I do it for others to remember that the old saying is true...don't judge a book by its cover. I will never go back to this shoppers again.
  by Liz Bouwma

  March 24, 2017

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